Privacy Policy

Twins Automotive Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our automotive repair services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment for vehicle service
• Request a quote for repairs
• Contact us via phone, email, or our website
• Leave a review or testimonial

This information may include your name, email address, phone number, vehicle information, and service history.

Vehicle Information

When you bring your vehicle to our shop, we collect information about your vehicle including make, model, year, VIN, mileage, and service records to provide accurate repair and maintenance services.

Website Usage Data

We may automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on our site through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Schedule and provide automotive repair services
• Communicate with you about appointments and service updates
• Provide estimates and invoices for services rendered
• Improve our website and services
• Respond to your inquiries and customer service requests
• Send you promotional information (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (payment processors, etc.)
• Law enforcement or government authorities when required by law
• Vehicle warranty administrators or insurance companies as needed for claims

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us at twinsautomotiveshop@gmail.com or (830) 237-9425.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Contact Us

If you have questions about this Privacy Policy, please contact us: